Feature Request: Add Pick Up Time in Review Collaboration

Summary

Introduce a unified Pick Up Time metric that captures the time from PR submission to the first reviewer interaction (comment, approval, or rejection). This will replace the current split metrics (“First Comment” and “Time to Approval”) as the primary measure of the initial touchpoint.

Problem / Motivation

Today, responsiveness in review collaboration is measured in two ways:

First Comment Time → time until a reviewer leaves a comment.

Time to Approval → time until a reviewer approves the PR.

However, this split doesn’t fully reflect the first touchpoint between submitter and reviewer, since the reviewer’s first action could be either a comment, an approval, or a rejection. Teams lack a holistic view of when a PR is actually “picked up” for the first time.

Proposed Solution

Introduce a Pick Up Time metric defined as the time from PR submission to the first reviewer action of any type (comment, approval, or rejection).

Display Pick Up Time alongside existing review metrics in dashboards.

Maintain the ability to drill down into “First Comment Time” and “Time to Approval” separately for more detailed analysis.

Expected Benefits

Provides a single, clear indicator of review responsiveness.

Reduces ambiguity about what counts as the “first response.”

Helps identify bottlenecks earlier in the review workflow.

Complements existing metrics by giving both a holistic view (Pick Up Time) and detailed views (comment vs approval).